On-Grid™ Duffle

2 sold in last 8 hours
Matador
MATOGW01BK
Duffel
HK$489.00
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Color
Charcoal
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Product Description

The On-Grid Packable Duffle is a 25 liter weekender designed for urban travel. Abrasion-resistant UTS-coated Robic nylon delivers durable, weatherproof performance. This bag packs into its own pocket, making it ideal for ancillary travels along the way or returning home with more than you brought. The On-Grid Duffle delivers off-the-grid performance with on-the-grid aesthetics.

Dimensions:

  • Volume: 25 Liter Capacity
  • Unpacked: 18 x 11.5 x 11.5 inch (45.7 x 29.2 x 29.2cm)
  • Packed: 7.5 x 5.5 x 2.5 inch (19 x 14 x 5cm)
  • 9.17 oz (260g)

Technical Specs:

  • Built from 100D waterproof Robic® nylon
  • UTS coating (adds up to 30% strength over traditional PU coatings)
  • Carry handles and adjustable shoulder strap
  • YKK® zippers
  • Bartack reinforced construction
  • Anodized aluminum hardware
  • Hidden loops for clipping on accessories
  • Extra long zipper for easy access and packing


ABOUT ON-GRID

The On-Grid Series is a line of minimalist, packable bags designed specifically for travel on-the-grid. Built from technical materials perfected for the outdoors with features engineered to streamline city travel, On-Grid Series bags perform as beautifully as they look.


DURABLE MATERIALS

100D waterproof Robic nylon with an ultra tear strength coating delivers the durability needed to withstand the demands of the city. Bartack reinforced construction ensures On-Grid Series bags carry heavy loads with ease.


SPECIAL FEATURES

Multiple zipper compartments for organization, hidden loop for keys and sunglasses, and versatile carry modes make the On-Grid Duffle optimized for urban travel.


Please make sure all information filled in correctly.

*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.


Return Process

With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.

Apply

WhatsApp/ Email the product you return and the order number to which it belongs.

Pack

Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.

Send

Ship the package to our return address, and send the tracking number WhatsApp/ Email to us.

*Please note: During the promotion period, the return/exchange time may be longer.


Return Rules

Our Return Policy

  • With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
  • The product must be brand new, with complete packaging and tag attached, and it has not been worn or used. We will not accept products that violate the regulations.
  • Products with final clearance or discount or limited series are not included.
  • Products in bundle set should be returning together.
  • No hydration system can be returned due to hygiene problem.
  • Non-compliant products will be returned, and the freight will be borne by the customer.
  • The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
  • The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
  • If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
  • If you request an exchange, we’re not responsible for the returning and second shipping fee.
  • If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
  • In case of any disputes, Suburban HK reserves the right of final decision. 

Return Address 

Unit E1, 1/F, Camel Paint Building Block 3, 60 Hoi Yuen Road, Kwun Tong

 


Refund Method

Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.

If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.

Name of Account Holder:
Account Number:
Bank
Bank Code

Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.

If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.

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