the Benton
Free Shipping
Local free standard shipping on orders over HK$400
Free Returns
International Customs Regulations
Pre-Order Products
Mind meets hand.
The Benton uses a 304 stainless steel barrel design, which means you won’t crack your cartridge – keeping the ink where it’s meant to be, on the page. With its pusher-mounted lanyard, you can pull it from your pocket easily, or you can keep it at the ready with the PVD-coated steel pocket clip (or both). The Benton will become a staple of your everyday-carry before you know it.
The pen is mightier than the sword.
The knife and the pen are foundational parts of a solid everyday carry. No amount of technical innovation is going to replace the speed and ease of pulling your pen from your pocket and jotting down a note or drawing a quick sketch. It’s analog and visceral; it's the critical link between your hand and your brain.
SPECIFICATIONS
EVERY DETAIL CONSIDERED
Ready when you need it.
Pocket sized.
Designed to keep you at the ready.
The Benton uses a 304 stainless steel barrel design, which means you won’t crack your cartridge – keeping the ink where it’s meant to be, on the page. With its pusher-mounted lanyard, you can pull it from your pocket easily, or you can keep it at the ready with the PVD-coated steel pocket clip (or both). The Benton will become a staple of your everyday-carry before you know it.
THE BENTON LTD
Get it before it's gone.
The Benton LTD is a limited release of the Benton, offered initially only to our mailing list. The LTD version is comes in ceramic-coated white, and ships in our TJB LTD packaging, with a hand-signed and numbered card, and a 3-pack of our ultra-limited TJB& LTD hand-numbered Field Notes. Only 600 of these will ever be made.
SPACE GRAY
TAN + BLACK
Please make sure all information filled in correctly.
*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.
Return Process
With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.
Pack
Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.
*Please note: During the promotion period, the return/exchange time may be longer.
Return Rules
Our Return Policy
- With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
- The product must be brand new, with complete packaging and tag attached, and it has not been worn or used. We will not accept products that violate the regulations.
- Products with final clearance / discount / promotion / limited series are NOT included.
- Products in bundle set should be returning together.
- No hydration system can be returned due to hygiene problem.
- Non-compliant products will be returned, and the freight will be borne by the customer.
- The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
- The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
- If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
- If you request an exchange, we’re not responsible for the returning and second shipping fee.
- If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
- In case of any disputes, Suburban HK reserves the right of final decision.
Return Address
2B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong
Refund Method
Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Account Number:
Bank
Bank Code
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.
