the Ellis
Minimal form, maximum use
A daily workhorse.
Multiple Tools for Maximum In-Pocket Functionality
The Ellis uses a lockback design so that you can do real work with a tool that locks; no more busted knuckles turning screws. Other features include a partially-serrated drop point blade, a combination bottle-opener and screwdriver, our "All Things"® scraper and pry and a bail loop for attaching to your keys, carabiner or backpack.
SPECIFICATIONS
Combo bottle-opener + screwdriver.
Partially serrated blade.
Minimal yet multiplied.
Born from the same lineage as the Elko, The Ellis was designed to be the in-pocket, multi-function knife that you’ll be reaching for multiple times a day. We asked ourselves “What things do you really need from a knife like this?” and then we took everything else away. With its anodized aluminum scales, a partially serrated blade and a combination screwdriver and bottle-opener you won’t know how you ever got along without it.
OD GREEN + BLACK
BLACK + STAINLESS
PRIMER GRAY + STAINLESS
SILVER + STAINLESS
BLACK + BLACK
BONE + BLACK
Return Process
With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.
Pack
Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.
*Please note: During the promotion period, the return/exchange time may be longer.
Return Rules
Our Return Policy
- With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
- The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations.
- Products with final clearance or discount or limited series are not included.
- Products in bundle set should be returning together.
- No hydration system can be returned due to hygiene problem.
- Non-compliant products will be returned, and the freight will be borne by the customer.
- The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
- The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
- If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
- If you request an exchange, we’re not responsible for the returning and second shipping fee.
- If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
- In case of any disputes, Suburban HK reserves the right of final decision.
Return Address
Unit E1, 1/F, Camel Paint Building Block 3, 60 Hoi Yuen Road, Kwun Tong
Refund Method
Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Account Number:
Bank
Bank Code
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.
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