Mate with Replaceable battery 1 pack

2 sold in last 8 hours
Tile
TL-EC-13001-AP
Gadgets
HK$249.00
Count on it The reliability-tested Mate is there for you when you need it most.   Boosted strength Now with a 50% louder ring and a range up to 150 feet, your stuff is more findable than ever.   Keeps on keeping on The battery runs for one year. Swap...
HK$249.00
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Count on it

The reliability-tested Mate is there for you when you need it most.

 

Boosted strength

Now with a 50% louder ring and a range up to 150 feet, your stuff is more findable than ever.

 

Keeps on keeping on

The battery runs for one year. Swap in new ones each year to keep Mate working for you for a long time....maybe even forever.

 


The perfect Mate

Our most versatile tracker goes great with anything.

 


All New Mate

Keep track of keys, bags and anything else by easily attaching a Mate. A replaceable battery means it’s more versatile than ever.


How it works

Find your things fast

To find anything you put a Tile on, just open the app. Ring it if it's nearby. Check the map for its last known location. Or ask the Tile community to help you find it.

 

No maintenance ever

All of our Bluetooth trackers run for a full year with zero upkeep. This includes our original Slim and our newest trackers, Mate and Pro with replaceable batteries. When it’s time for a new Slim, our replacement program lets you upgrade yours at a discount. With Mate and Pro, the battery runs for a full year guaranteed, then you can replace the batteries yourself. And if you join Tile Premium, you don't even have to worry about buying battery replacements.

 

Find your phone

Phones are easy to misplace. Tile makes them easy to find. Just press your Tile twice to make your phone ring even when it's on silent. You can even log into our website to find it on a map or make it ring.

 


Specs

Weight:7.5g

Size:34.7mm x 34.7mm x 6.2 mm

Sound:1.5x Slim

Range:150 ft / 45m

Battery life:1 year Guaranteed

Battery Type:Replaceable coin-cell (CR1632)

Keyring hole:Yes

Technology:Bluetooth LE

Compatibility:

 

iOS: iOS 10.x or newer

 

Supported Devices: iPhone 5s or newer, iPad (Released 2012 or later), iPad Mini (2nd Gen or newer), iPod Touch (5th Gen or newer), Apple Watch.

 

Android: Marshmallow (6.x), Nougat (7.x), Oreo (8.x) or newer

 

Supported Devices: Samsung Galaxy (S5 or later), Samsung Note (4 or later), Nexus (4 or later), OnePlus (one or later), HTC one (M8 or later), Motorola Moto X, and most Android devices equipped with Android 6.x (Marshmallow) or later and Bluetooth 4.0 or later.


Common Questions

What is Tile's Bluetooth range?

Slim has a maximum range of 100 ft or 30 m. Mate’s range is 50% greater, at 150 ft or 45 m. Pro features our greatest range, coming in at twice the range of Mate and measuring 300 ft or 90 m. However, as with all wireless technologies, different environments impact the effective range of Bluetooth signals. If your Tile is out of Bluetooth range, you can check its last known location on the app. This information is automatically updated whenever anyone in the Tile community comes within Bluetooth range of your Tile.

 

Should I be worried about privacy?

In a word, no. Tiles are only visible to the registered user and they do not contain any personal identifiable information on them. If you mark a Tile as lost, other phones can find it, but they do so anonymously. In fact, they never even know they helped unless you send them an in-app thank you.

Hong Kong , Macau , China and Taiwan Customers

Suburban offers free and easy exchanges and refunds/returns – no questions asked! Ensure that your item fullfill the following requirement to be eligible for a return

  1. within 14 Days of receipt
  2. Brand New
  3. Original Condition with tags intact
  4. Original Packing
  5. No Drinking bottles / Hydration system can be refunded due to hygiene issues.

There are just 4 easy steps to exchange and/or refund/return online! 

Suburban Return Step English

STEP 1:

i) Contact us directly via returns@suburban.com.hk or via our Facebook messenger @suburbanhk for a RMA ( Return Merchandise Authorisation )

ii) Fill up the return slip included in your package. Indicate legibly:

  • return reason OR
  • exchange size and/or color

STEP 2:

Pack your items and the return slip back into our reusable SF-Express bag or to use your own packing and to pass it to a SF Express outlet / to arrange for a pick up by calling

  • 852-27300273 ( Hong Kong )
  • 853-2873-7373 ( Macau )
  • 95338 ( China )
  • P.S: For easy self-tracking and for us to assist you better, please keep a record of the return tracking number from SF-Express.


    STEP 3:

    Allow 2-5 working days for us to receive your return and examine the merchandise.


    STEP 4: 

    Lastly, look out for an email notification for refund once its processed. 

    International Customers

    STEP 1:

    i) Contact us directly via returns@suburban.com.hk or via our Facebook messenger @suburbanhk for a RMA ( Return Merchandise Authorisation )

    ii) Fill up the return slip included in your package. Indicate legibly:

    • return reason OR
    • exchange size and/or color

    STEP 2:

    Pack your items and the return slip and ship it back to us using a traceable Airmail service, please kindly note that it is buyer’s responsibility to pack the returning merchandise well and protected as Suburban will not be responsible of any damage / loss of the merchandise during the transit of the return.

    P.S: For easy self-tracking and for us to assist you better, please keep a record of the return tracking number .


    STEP 3:

    Allow 2-5 working days for us to receive your return and examine the merchandise.


    STEP 4: 

    Lastly, look out for an email notification for refund once its processed. 

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