1.Choose QFPay Secure Checkout
2.Select the payment method
*Please choose FPS for BOC Pay
3.Will be directed to according APP
4.Complete the payment within the APP
Please note that this function is only applied to Octopus APP
2.Complete the order You'll see the order confirmation page.
3.Settle payment through the link more details: https://bit.ly/octopus-online
4.Screenshot and send us back the payment record
Q: How to check out with Consumption Voucher online?
A: Follow the instructions at checkout to select your payment method to complete the transaction.
Q: If the amount exceeds the balance of the Consumption Voucher, could the payment splits?
A: Multi payment methods available in-store. Online Store only accept single the transaction payment in one order. Customers need to purchase a Suburban Gift Card with Consumption Voucher first. Then placing a new order to purchase your target products with Gift Card and complete the entire transaction with other payment method.
Q: Possible to buy Suburban Gift Card with Consumption Voucher?
Q: How would be the amount handled if the orders being out of stock are made by Consumption Voucher?
A: The amount will be converted into Store Credit to purchase other products, but non-refundable.
Q: Are products purchased with Consumption Voucher refundable?
A: No refunds on goods purchased with Consumption Voucher. Products can be exchanged if they meet the certain conditions. However, there is no refund for the difference
* More details about Return & Exchange Policy, please refer to https://bit.ly/suburban-return