Charlie 25 Backpack X-PAC™

2 sold in last 8 hours
F-CHARLIE-BLK-01
Backpack
HK$2,280.00

Free Shipping

Local free standard shipping on orders over HK$400

Purchase over certain amount would enjoy free shipping to certain destinations.

Please ensure that the address, postal code, and telephone information you provide is accurate and complete. If there are errors or omissions or some areas require additional personal information, such as ID cards, etc., we will contact you to supplement relevant information, and the delivery speed may be delayed due to this. In addition, bank payment review, customs clearance and bad weather will also affect the time required for delivery.

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Free Returns

With 14 days from the arrival date of your order, valid to certain products.

Returns Policy

With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.

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International Customs Regulations

Shipping to certain countries would require your identity information.

Please input your information in remarks at cart or contact our customer services.

Taiwan: 1) Chinese Full Name 2) ID Card No. / Passport Number / ARC Number
*For the foreigners who don't have Chinese Name on official document, please provide your English Name matching with your Passport.

China: Photos of your ID Card Front & Back

Indonesia: Tax ID Number (NPWP) or Passport Number (non-Indonesia citizens)

South Korea: Personal Customs Code

Pre-Order Products

May contact our customer services for the estimated arrival date of individual product before placing your order.

The predicted arrival date may not be accurate due to uncontrollable factors, such as delivery delays, production delays etc. If your orders include other products available, we'd hold the order in our warehouse until the entire order is ready.

Customer Servies: WhatsApp / Email

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CHARLIE 25

The Charlie 25 is engineered for performance and designed for everyday. It’s the only technical pack engineered to take on the elements while maintaining thoughtful organization to hold your tools, technology and essentials whether you're headed to the office or the trail.

Welcome to the CHARLIE 25

It's time for a new generation of gear that is designed to meet our real-life challenges. We created the CHARLIE 25 so we can bring the best technical pack to every corner of our lives.

FLEXIBLE SIZE & ACCESS

This pack is able to compress a ton of layers while expanding upward to hold excess gear. To bring additional versatility to a rucksack format, the CHARLIE 25 incorporates a dual-access design. You can use the “cinch-top” for fast access and to compress layers, or you can unzip down the center of the bag to open into “layout” mode to see and organize all items at once.

The CHARLIE 25 also features Triple-Cavity Organization. Pull open the break-out pockets and you now are looking down at three separate spaces to segment your gear, all easily accessed from up top. These compartments are perfect for separating gym clothes, trekking poles or even a huge water bottle.

COMFORT & BREATHABILITY

To maximize breathability, the back panel has a stepped design with a low point in the middle. This allows the bag to sit comfortably over your shoulder blades and lower back while allowing air to pass through the center. We also designed a composite shoulder strap with two different densities of foam to better distribute pressure over your chest and shoulders. For additional stability during biking and snow sports, there is a removable waist belt to keep the pack planted.

MATERIAL TECH

The CHARLIE 25 is made of VX21 and VX42 X-PAC™ composite laminated fabrics. These textiles are made of multiple layers of materials to keep the bag lightweight but extremely durable and water resistant. These textiles feature a durable nylon face fabric laminated to 22º X-PLY™ reinforcement and polyester film for maximum stability and weather resistance. The cinch top-is made of a 210d nylon reinforced with Spectra® Fiber for additional tensile strength and "rip -stopping". Learn more about our materials and tech.


WEATHER RESISTANT

All access points have been designed for weather resistance. All exterior panels feature water resistant YKK® Aquaguard® zippers.

AVAILABLE ORG KITS

For even more organization, purchase the additional Org Kits. These two pouches are made to be organizational hubs for first aid, tech organization or dopp kit. These kits can live inside the dedicated “break-out” pockets, but, when more volume is needed, can move to the exterior to free up space inside the bag and gain fast access.

Functions & Features

  • Top and front access
  • Expandable/compressible top brain and side compression
  • Dedicated 15" side access laptop sleeve
  • Dedicated tablet sleeve
  • Fast access 5 liter pocket in top brain
  • Secure small organization mesh pocket on underside-of brain
  • Interior break-out pockets allow triple-cavity-organization
  • Breathable back panel and dual-density shoulder straps
  • High-capacity stretch water bottle pockets
  • Hydration ready. Can hold up to a 3 liter bladder
  • Night-ready with tail lamp loop and reflective bungees
  • Dual interior mesh organization pockets
  • Daisy chains and tool loops to lash extra items
  • Removable stability belt

Technical Specifications

  • VX21/VX42 X-PAC™ Fabric from Dimension Polyant.
  • Both fabrics are made with a Nylon face with a C6 DWR coating, polyester X-PLY™ reinforcement and 50d taffeta backing.
  • Weight: 2.19 LBS (992 grams)
  • Dimensions: 11" x 21.5" x 6.5" (53 x 28 x 17cm). Back panel height is 18" (46cm).
  • Volume: 25 Liters (expandable to 30 liters)
  • Body Fabric: VX21 fabric
  • Base Fabric: VX42 fabric
  • Liner Fabric: VX07 fabric
  • Frame Sheet (internal, non-removeable): 1.6mm thickness, high-density polyethylene
  • Webbing: Nylon weave style MIL-W-17337
  • Hardware: ITW Nexus, Duraflex, Nifco
  • Zippers: YKK® Aquaguard®/YKK® RC coil

All our gear is made with technical excellence with materials selected for their performance, durability and longevity.


Please make sure all information filled in correctly.

*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.


Return Process

With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.

Apply

WhatsApp/ Email the product you return and the order number to which it belongs.

Pack

Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.

Send

Ship the package to our return address, and send the tracking number WhatsApp/ Email to us.

*Please note: During the promotion period, the return/exchange time may be longer.


Return Rules

Our Return Policy

  • With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
  • The product must be brand new, with complete packaging and tag attached, and it has not been worn or used. We will not accept products that violate the regulations.
  • Products with final clearance / discount / promotion / limited series are NOT included.
  • Products in bundle set should be returning together.
  • No hydration system can be returned due to hygiene problem.
  • Non-compliant products will be returned, and the freight will be borne by the customer.
  • The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
  • The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
  • If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
  • If you request an exchange, we’re not responsible for the returning and second shipping fee.
  • If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
  • In case of any disputes, Suburban HK reserves the right of final decision. 

Return Address 

2B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong

 


Refund Method

Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.

If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.

Name of Account Holder:
Account Number:
Bank
Bank Code

Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.

If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.

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