*PRE-ORDER products are not compatible with the Pickup Availability timeframe
Our proprietary Wickron fabric offers a cotton-soft touch with trail-ready performance. The quick-drying fabric provides moisture-wicking, breathability and odor-resistance to enhance comfort wherever your active lifestyle takes you. Features a relaxed fit to deliver great use in town and the outdoors.
Made from 100% polyester fibers, the Wickron fabric is stretchable, soft like cotton, and odor resistant. It wicks moisture away from your skin and is very quick drying.
Once it is made, the Wickron fiber is mechanically dried, which gives it a "dog bone" cross section. By weaving these fibers, we obtained a lightweight, breathable material. Wicron products are great for use indoors and for warm weather activities.
Blocks more than 90% of UV radiation
UV Cut is the percentage of UVA / UVB radiation that a fabric blocks from reaching your skin. UV Cut is affected by fabric color, weave/knit, and material. We base our testing standards on white fabric, generally the least effective. Even our light-colored fabrics block more than 90%of UV radiation, offering a way to reduce exposure. Use sunscreen and other methods to further increase protection. (Exceptions may apply to mesh fabrics.)
UV Cut is NOT the same as UPF, which measures how much UVA / UVB a fabric allows to reach your skin. These are NOT equivalent ratings and use different testing methods.
*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.
With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.
Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.
*Please note: During the promotion period, the return/exchange time may be longer.
2B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong
Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.