ProPad
Pro Pad
Drastically increase your comfort and stability when using Capture with even the heaviest of camera/lens/grip combinations. Works on the belt or backpack strap. When on the belt, Pro Pad enables top-loading Capture entry. The all-new Pro Pad is significantly smaller and slimmer than the original version, yet built from a semi-rigid high-density EVA that provides more stability than ever. The pad is seamlessly laminated with our weatherproof charcoal nylon canvas, giving it a complete aesthetic makeover. And, in response to Pro Pad v1 customer feedback, we’ve made the new Pro Pad even easier to setup and use.
FEATURES
GO BIG
By itself, Capture is strong enough to hold any size camera. With Pro Pad, you hold even the largest of pro bodies and lenses comfortably all day.
COMFY AS HECK
Compression molded EVA foam drastically increases comfort and stability with heavy cameras
BELT OR BACKPACK
Works on belt or backpack strap
TOP LOADING CONFIGURATION
Enables top-loading Capture access on belt, preferred by some folks for greater ease of access
BACKWARDS COMPATIBILE
Works with Capture v3 only
WHAT'S NEW
SMALLER + LOWER PROFILE
Significantly smaller and slimmer than v1
SEAMLESS CONSTRUCTION
Seamless laminated construction is ultra low-profile and handsome
HASSLE FREE SETUP
Instructions are printed directly on the inside of the pad, so you always have a stable, comfortable setup
SPECS
WHAT IS IN THE BOX
1 x Pro Pad
SKU/PART NUMBER:
PP-2
DIMENSION
13.2 cm (5.2") x 0.7 cm (2.8") x 1.1 cm (0.4")
MATERIALS
laser-cut Hypalon + high-density EVA foam, high-frequency welded assembly
WEIGHT
36 g (1.3 oz)
STRAP COMPATIBILITY
Max strap thickness: 1.9 cm (0.8")
Max strap width: 7.6 cm (3.0")
BACKWARDS COMPATIBILITY
Works with Capture v3 only.
Please make sure all information filled in correctly.
*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.
Return Process
With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.
Pack
Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.
*Please note: During the promotion period, the return/exchange time may be longer.
Return Rules
Our Return Policy
- With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
- The product must be brand new, with complete packaging and tag attached, and it has not been worn or used. We will not accept products that violate the regulations.
- Products with final clearance or discount or limited series are not included.
- Products in bundle set should be returning together.
- No hydration system can be returned due to hygiene problem.
- Non-compliant products will be returned, and the freight will be borne by the customer.
- The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
- The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
- If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
- If you request an exchange, we’re not responsible for the returning and second shipping fee.
- If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
- In case of any disputes, Suburban HK reserves the right of final decision.
Return Address
2B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong
Refund Method
Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Account Number:
Bank
Bank Code
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.
