DUO Daypack
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Free Returns
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Work Play, Work Play
The DUO Daypack is a dawn-to-dusk, daily carrying beast that was tirelessly designed to go from work to play… to play to work… to work to work… to play to play… or whatever else you call your daily grinds, errands, and passions.
Raising over $650,000 on Kickstarter, the DUO Daypack is a dawn-to-dusk daypack for photographers, travelers, commuters, and creators looking to elevate the way they carry their daily gear. With Dual Side Access, a versatile Pop Camera Cube, and endless organization, it was designed to go from work to play... to play to work... to work to work... to play to play... or whatever else you call your daily grinds, errands, and passions.
WEATHERPROOF MATERIALS
LIFETIME GUARANTEE
POP CAMERA CUBE
AIRPORT FRIENDLY LAPTOP SLEEVE
Specifications
- MATERIALS:
- Waterproof Tarpaulin and Robic 1680D Ballistic Nylon. YKK Weather Resistant Zippers.
- DIMENSIONS: 19.5"H X 11.5"W X 6.5"D
- VOLUME: 20L
- WEIGHT: 1.2 kg (2.6 lbs)
What It Fits
1x Camera Body
2x Lenses
1x Flash
1x Laptop
1x Batteries
1x Harddrive
Dual Side Access
Access your camera or personal gear from both sides of the bag, quickly and easily.
Pop Camera Cube
Pop it up when you need the protection and pop it down and out of the way when you don’t.
Padded Expansion Pockets
Made to protect your valuable gear - can hold hard drives, sunglasses, and up to a 24-70mm lens.
Padded Laptop Sleeve
Padded Laptop and tablet sleeve fits up to a 16” MacBook Pro
Infinite Zip Access
Our Infinite Zip system makes getting to any of your gear simple and easy, no matter where it is located.
Luggage Pass-through
Easily slips onto the handle of your roller luggage.
Hidden Passport/Cash Pocket
Built into the back panel, this pocket sits securely against your back and protects your valuables in crowded areas.
Expandable Water Bottle/Tripod Pocket
With the expansion system, the side pocket hugs neatly to the side of the bag when not in use.
ADDITIONAL FEATURES
WEATHER RESISTANT YKK ZIPPERS
WEATHER PROOF MATERIALS
ENDLESS ORGANIZATION
ADJUSTABLE STERNUM STRAP
EXPANDABLE WATER BOTTLE POCKET
LAPTOP AND TABLET SLEEVE
Please make sure all information filled in correctly.
*For any incomplete delivery due to missing/wrong information from customers, we are not responsible for the second shipping fee.
Return Process
With 14 days from the arrival date of your order, you can apply return or exchange for certain products. The product must be brand new, with complete packaging and tagging, and it has not been worn or used. We will not accept products that violate the regulations. Please note that products with final clearance or discount or limited series products cannot be returned or exchanged.
Pack
Please pack the products properly. Contact the courier company to pick up the parcel or post it in person.
*Please note: During the promotion period, the return/exchange time may be longer.
Return Rules
Our Return Policy
- With 14 days from the arrival date of your order, you can apply return or exchange for certain products.
- The product must be brand new, with complete packaging and tag attached, and it has not been worn or used. We will not accept products that violate the regulations.
- Products with final clearance / discount / promotion / limited series are NOT included.
- Products in bundle set should be returning together.
- No hydration system can be returned due to hygiene problem.
- Non-compliant products will be returned, and the freight will be borne by the customer.
- The return shipping cost is borne by the customer, and we will not provide return shipping check label or shipping refund.
- The customer must assume responsibility before the return package is signed for. Therefore, we recommend that you use reliable and traceable transportation services. We are not responsible for any damage or loss of returned goods during shipping.
- If you request a refund, the shipping, import taxes and duties in the order will not be refunded.
- If you request an exchange, we’re not responsible for the returning and second shipping fee.
- If you receive the wrong goods, defective goods or find that the package is incomplete, please contact us within 7 days from the date of receipt and provide your order number, product photos and other relevant details, and we will be happy to solve it for you.
- In case of any disputes, Suburban HK reserves the right of final decision.
Return Address
2B, 2/F, Lladro Centre, 72 Hoi Yuen Road, Kwun Tong
Refund Method
Suburban HK return center will process the refund after receiving the returned goods. The refund will be based on the payment method used when ordering.
If payment is made by credit card, we will return the refund to your card issuing bank within 3 working days. Please contact the card issuing bank to check when the refund will be deposited into your account.
If you pay with a Suburban Store gift card, the refund will be sent to you via email within 3 working days in the form of a Suburban Store gift card.
If payment is made by bank transfer or cash deposit, we will return the refund to your account bank within 8 working days. If you have not provided your bank information, please refer to the information below. Please contact your bank to check when the refund will be deposited into your account. When the refund is successfully deposited in your bank, we will notify you by email.
Name of Account Holder:
Account Number:
Bank
Bank Code
Please note that we will only refund to local bank accounts, and the name of the bank account holder must be the same as the name of the billing contact person for the order.
If you need more information about order changes or returns, you can contact our customer service team at (852) 39545524 from Monday to Sunday, 11:30 am to 8:00 pm. Please prepare your order number.
